Place the room card on the NFC reader located in the right frame of the screen and wait for several seconds.
Basic information on data protection
Data Controller
Purpose of processing
We process your personal data for the following purposes: to be able to execute and fulfil an accommodation contract in the chosen hotel and/or for complementary services associated with it; in order to send you newsletters and promotions; to send you notifications, messages or surveys during your stay through our mobile app; to manage your membership cards and Club H10 benefits; to take part in giveaways, promotions and surveys; to offer the requested information through the Website form; for security purposes, through video surveillance; as well as to protect our legitimate rights and interests and those of third parties and comply with the applicable legislation.
Obtaining of data
You provide data to us directly when you use our services or our website, through cookies and similar technology. We may also collect personal data from third parties or group companies.
Categories of data
We collect personal data such as name and surname, national identity document or tax identification number, date of birth, gender, address, email, telephone, employment data, IP address, location, device ID, bank details and financial information and about payments, information about your obligations. In certain cases, we may process images and health data.
Lawful basis
Through your consent; based on a contract, when the data is necessary for the performance of the contract; or based on our legitimate interest. In the event that we have to process health data, we will do so with your consent, be it as a result of an emergency, for reasons of public interest, by virtue of our legitimate interest in the event of a claim, to ensure the right to the safety and protection of the tourist’s health, or based on an obligation imposed by the competent authority.
Automated decision-making
We do not carry out automated decision-making.
Recipients of data
We may provide your data to third parties for the provision of a service, for the performance of the accommodation contract and to comply with the applicable legislation.
Rights
You have the right to: (i) request access, rectification and erasure of your personal data that is no longer required for processing, (ii) restrict the processing or object to the processing of your personal data and (iii) request that a copy of your personal data be provided to you or to a third party, digitally. You may also contact the Data Protection Officer at the address: dpo@h10hotels.com. You also have the right to lodge a complaint about the processing of your personal data with the Spanish Data Protection Agency (www.aepd.es).
Minors
Minors may not use the services available through this Website without the prior authorization of their parents, guardians or legal representatives, who will be solely liable for the acts performed by said minors.
Security measures
We have adopted the security measures and levels required by the GDPR appropriate to the nature of the data that is being processed, although the Internet is not impregnable.
We need to check availability, please indicate the desired date range.
Pax - -
The authorizations already registered will be shown below. Please select the child or children for whom you are making the reservation
If the child for whom you are making the reservation is not on the list, click add authorization